HAZECO Duplicate Bill Online – Check & Download Hazara Electricity Bill
HAZECO duplicate bill allows consumers in the Hazara Division to view, download, and print their electricity bill online using a 14-digit reference number. This service is useful when the original bill is lost, delayed, or not delivered. The duplicate bill shows the payable amount, due date, billing period, and consumer details issued by Hazara Electric Supply Company.
Check HAZECO Duplicate Bill Online
Enter your 14-digit HAZECO reference number to open the official electricity bill on PITC in a new tab.
Enter your 14-digit reference number to view your latest HAZECO electricity bill.
No registration or login is required. The service is free to use.
How to Check HAZECO Duplicate Bill Online?
You can check your Hazara electricity bill online by following these steps:
- Locate your 14-digit reference number on any previous HAZECO bill
- Enter the reference number in the bill check field above
- Click View Bill
- Your current HAZECO bill will appear instantly on the screen
The bill includes the total payable amount, due date, meter reading period, and surcharge details.
Download or Print HAZECO Duplicate Bill
A HAZECO duplicate bill is an exact copy of the original bill and is valid for payment.
To download or print your bill:
- View the bill using your reference number
- Select Download PDF or Print
- Save or print the bill for payment use
Banks, mobile wallets, and online banking platforms accept printed duplicate bills.
Where to Find Your HAZECO Reference Number?
Your HAZECO reference number is printed on the top portion of your electricity bill.
It is a unique 14-digit number used to identify your connection.
If you do not have an old bill, you can contact the nearest HAZECO office for assistance.
HAZECO Bill Upload Schedule & Availability
HAZECO electricity bills are uploaded once per billing cycle.
In some areas, bills may appear online earlier or later depending on meter reading schedules and processing timelines.
If your bill does not appear:
- It may not be generated yet
- The billing cycle for your area may still be in progress
Checking again after a short interval usually resolves the issue.
Common HAZECO Bill Issues
Consumers may occasionally face the following billing-related issues:
- Bill not showing online: Often due to a pending upload for the current billing cycle
- Estimated billing: May occur when meter readings are delayed or unavailable
- Unexpected bill amount: Can result from previous adjustments or surcharges
For account-level corrections, consumers should contact HAZECO directly.
When to Contact HAZECO Directly?
Billing disputes or incorrect charges
Meter faults or replacements
Name change or connection transfer
New connection applications
About HAZECO (Hazara Electric Supply Company)
Hazara Electric Supply Company (HAZECO) is a government electricity distribution company serving the Hazara Division of Khyber Pakhtunkhwa. It became operational in January 2023 after the separation of the Hazara region from PESCO.
HAZECO manages electricity distribution, billing, and customer services across Hazara districts, with its head office located in Abbottabad.
Areas Covered by HAZECO
HAZECO supplies electricity to the following districts in the Hazara region:
| District | Coverage |
|---|---|
| Abbottabad | Urban & rural areas |
| Haripur | Residential & commercial |
| Mansehra | City & surrounding regions |
| Battagram | Full district |
| Lower Kohistan | Selected areas |
| Upper Kohistan | Selected areas |
| Kolai Palas | Selected areas |
HAZECO Complaint Number and Online Complaint (CCMS)
If you have a billing issue, meter problem, or supply complaint, HAZECO customers can register complaints through the official complaint channels.
- HAZECO complaint helpline: 118
- SMS complaint: Send an SMS to 8118
- Online complaint portal (CCMS): Use the PITC CCMS system to lodge and track complaints
What to keep ready before complaining:
Your 14-digit reference number, consumer details from your bill, and a short description of the issue (billing, overcharging, meter fault, outage, etc.).
HAZECO Bill vs PESCO Bill (Important Clarification)
Consumers in the Hazara Division are no longer served by PESCO.
HAZECO Bill – Hazara Electric Supply Company
Hazara Electric Supply Company (HAZECO) is Pakistan’s newest electricity distribution company, established by NEPRA order on May 23, 2025. It was carved out from PESCO (Peshawar Electric Supply Company) to serve the Hazara Division of Khyber Pakhtunkhwa province as a separate, dedicated DISCO. HAZECO covers approximately 16,749 square kilometres and serves an estimated 700,000 to 800,000 consumers.
HAZECO Service Territory: Hazara Division Districts
HAZECO’s service area is the entire Hazara Division, which shares a border with Islamabad, Azad Jammu and Kashmir, and Gilgit-Baltistan. The 8 districts under HAZECO are:
| District | Major Towns |
|---|---|
| Abbottabad | Abbottabad city, Havelian, Nathiagali |
| Haripur | Haripur city, Hattar Industrial Estate, Ghazi |
| Mansehra | Mansehra city, Shinkiari, Balakot |
| Battagram | Battagram, Allai |
| Torghar | Darband, Shumlai |
| Upper Kohistan | Dassu, Pattan |
| Lower Kohistan | Thakot, Jalkot |
| Kolai Pallas | Kolai, Jalkot area |
Checking Your HAZECO Electricity Bill Online
As a newly formed DISCO, HAZECO operates on billing and IT infrastructure inherited from PESCO and the PITC (Pakistan Information Technology Company) system. Your HAZECO bill reference number is the same 14-digit number you previously used for your PESCO bill if you were in the Hazara Division. Enter it above to check your bill.
- Your 14-digit reference number is printed at the top-right of your electricity bill
- Previously PESCO consumers in Hazara Division are now under HAZECO
- The PITC online portal at bill.pitc.com.pk serves HAZECO bills
- Bill payment channels remain the same: HBL, MCB, UBL, JazzCash, EasyPaisa
HAZECO Electricity Tariff (Domestic Consumers)
HAZECO consumers are billed under the same NEPRA-approved national tariff structure applied to all DISCOs. The current domestic rates are:
| Monthly Units | Tariff Per Unit |
|---|---|
| 1 to 100 units | Rs. 12.21 per kWh |
| 101 to 200 units | Rs. 14.53 per kWh |
| 201 to 300 units | Rs. 31.51 per kWh |
| 301 to 400 units | Rs. 38.41 per kWh |
| 401 to 500 units | Rs. 41.62 per kWh |
| 501 to 600 units | Rs. 43.04 per kWh |
| 601 to 700 units | Rs. 44.18 per kWh |
| Above 700 units | Rs. 49.10 per kWh |
HAZECO was only recently separated from PESCO. Tariff structure and billing systems are identical to PESCO during the transition period.
Why HAZECO Was Created
The Hazara Division has distinct electricity consumption patterns from the rest of PESCO’s territory. Hazara borders Islamabad and has significant industrial load at Hattar Industrial Estate, Haripur – one of KPK’s largest industrial zones. The region also has major hydroelectric generation nearby, including the Tarbela Dam (which feeds into the national grid through NTDC).
NEPRA’s rationale for creating HAZECO was to improve operational efficiency by allowing dedicated management of the Hazara network, reduce T&D losses through targeted investment, and eventually position Hazara’s better-performing network for privatization consideration in a later tranche.
HAZECO Consumer Registration and Transition
Existing PESCO consumers in the Hazara Division are automatically transferred to HAZECO without needing to re-register. Meter numbers, reference numbers, and connection details remain unchanged. New connections in the Hazara Division are issued directly by HAZECO.
| Contact Method | Details |
|---|---|
| National Helpline | 080-03737 (toll-free, shared WAPDA system) |
| Head Office (provisional) | Abbottabad (headquarters under establishment) |
| NEPRA Complaint | 080-04400 |
| PITC Bill Portal | bill.pitc.com.pk |