KE Duplicate Bill Online – K-Electric Bill Check, Download & Print

The KE duplicate bill allows consumers to view, download, and print their monthly electricity duplicate bill online using a 13-digit account number or an 8-digit customer number.

This service is useful when the original bill is lost, delayed, or not delivered. The duplicate bill shows the payable amount, due date, billing period, and customer details issued by K-Electric.

“Ways to check KE duplicate bill online using 13-digit account number or 8-digit customer number”

How to Check KE Duplicate Bill Online?

You can check your K-Electric duplicate bill online by following these simple steps.

Step by step guide in Urdu to check KE duplicate bill online using 13 digit account number or 8 digit customer number

Steps:

  1. Find your 13-digit account number or 8-digit customer number on any previous KE bill.
  2. Enter the number in the bill check field above.
  3. Click View Bill.
  4. Your current K-Electric electricity bill will appear on the screen.

The bill includes the total payable amount, due date, and billing details.

How to Download or Print a KE Duplicate Bill?

A K-Electric duplicate bill is an exact copy of the original bill and is valid for payment.

To download or print:

  • View the bill using your account or customer number
  • Select Download PDF or Print
  • Save the file or print it for payment use

Banks, mobile wallets, and online banking platforms accept the printed electricty duplicate bill.

Where to Find Your K-Electric Account or Customer Number?

You can find your KE identifiers on any previous electricity bill.

Where to find K-Electric 13 digit account number and 8 digit customer number on electricity bill
  • Account Number: 13-digit number printed near the customer details
  • Customer Number: 8-digit number associated with your connection

If you do not have an old bill, contact K-Electric customer support for assistance.

K-Electric Bill via WhatsApp

K-Electric provides an official WhatsApp service for bill access and customer support.

How to get K-Electric duplicate bill via WhatsApp by sending Hi to 0348-0000118 and downloading PDF bill

WhatsApp Number: 0348-0000118

How it works:

  1. Save the number in your contacts
  2. Send “Hi” on WhatsApp
  3. Select the Duplicate Bill option
  4. Receive your bill as a PDF or image

K-Electric Bill via SMS

You can also check your bill through SMS.

How to check K-Electric duplicate bill via SMS by sending BILL or REG to 8119 using 13-digit account number
  • If already registered:
    Send BILL to 8119
  • If not registered:
    Send BILL [13-digit account number] to 8119

To register for SMS alerts, send:
REG [13-digit account number] to 8119

Areas Covered by K-Electric

K-Electric supplies electricity to Karachi and selected adjoining areas through its own generation, transmission, and distribution network. Unlike other DISCOs, K-Electric operates as an integrated private utility and manages electricity services independently within its licensed service territory.

K-Electric electricity supply coverage map showing KE as central hub supplying power to Karachi Central, East, West, South, Malir and surrounding areas

K-Electric coverage is concentrated in Karachi’s urban, residential, commercial, and industrial zones, along with limited surrounding areas connected to its grid.

K-Electric Service Coverage Overview

Area CategoryCovered AreaDetails
Metropolitan CityKarachiCovers all major districts of Karachi including residential, commercial, and industrial zones
Urban DistrictsKarachi CentralResidential and mixed-use neighborhoods
Urban DistrictsKarachi EastResidential, commercial, and institutional areas
Urban DistrictsKarachi SouthBusiness districts, port-adjacent zones, and high-density areas
Urban DistrictsKarachi WestResidential areas, industrial estates, and infrastructure zones
Urban DistrictsKarachi MalirResidential communities, industrial areas, and peripheral zones
Surrounding AreasSelect adjoining regionsLimited areas connected to K-Electric’s distribution network

Important Coverage Note

K-Electric service boundaries are defined by its licensed distribution area. Consumers located outside these areas are served by other electricity distribution companies and cannot retrieve bills through K-Electric systems.

About K-Electric

K-Electric (KE) is Pakistan’s only vertically integrated private power utility, responsible for electricity generation, transmission, and distribution across Karachi and surrounding regions. With a history spanning over 100 years, KE supplies power to more than 3.7 million customers across residential, commercial, industrial, and agricultural sectors.

KE’s licensed service area covers approximately 6,500 square kilometers, including Karachi, Dhabeji, Gharo (Sindh), and parts of Uthal, Vinder, and Bela (Balochistan). Since its privatisation in 2005, the utility has invested over USD 4.6 billion to expand infrastructure, double its customer base, and significantly reduce transmission and distribution losses.

Under NEPRA’s approved Investment Plan 2030, K-Electric plans to invest an additional USD 2 billion in transmission and distribution upgrades by 2030. These improvements aim to meet growing electricity demand, enhance system reliability, reduce losses, and introduce modern technologies to ensure an affordable and dependable power supply for consumers.

KE Complaint Center & Customer Support

Electricity consumers can contact K-Electric (KE) through multiple official complaint and support channels for billing issues, power outages, technical faults, and emergencies.

K-Electric complaint center infographic showing 24/7 electricity emergency helpline 118 and customer support number 021 99000

KE Portal vs PITC: What Karachi Consumers Must Know

Every other major electricity provider in Pakistan uses the centralized PITC portal at bill.pitc.com.pk. K-Electric operates entirely outside this system. Entering a KE account number on the PITC portal will not return a valid bill.

DISCOBilling Portal
LESCO, MEPCO, FESCO, IESCO, GEPCO, PESCO, HESCO, SEPCO, QESCObill.pitc.com.pk
K-Electric (KE)ke.com.pk only

If a website asks for your KE reference number but shows a PITC URL, close the page. You are on an unofficial site.

Account Number vs Reference Number

IdentifierWhat It IsFor Bill Lookup
Account NumberFixed KE account identifier for your connectionUse this first
Reference NumberBill-specific reference codeUse if account number returns no result

KE Service Area

K-Electric supplies electricity exclusively to Karachi and several adjoining areas. Unlike WAPDA-affiliated DISCOs, KE is a privately managed company operating under a NEPRA distribution licence.

  • Karachi (all districts and towns)
  • Dhabeji and Gharo in Thatta district
  • Hub and Uthal in Lasbela district (Balochistan)

If your electricity connection is outside Karachi and its adjoining zones, your bill is handled by a different DISCO. Check the provider name on your electricity bill.

KE Live Mobile App

KE offers the KE Live mobile application as an alternative to the website. The app is available on Google Play and the Apple App Store. Through the app you can view your current bill, check payment status, review billing history, and report supply complaints. The app requires account registration using your KE account number and registered mobile number.

What Your KE Bill Shows

Bill ItemMeaning
Consumer NameConfirms the connection details
Account NumberYour KE account identifier
Billing MonthThe period covered by this bill
Units ConsumedElectricity usage for the month
Payable AmountAmount due before the due date
Amount After Due DateLate payment amount
Due DateLast date to pay without additional charges
Fuel Price Adjustment (FPA)Monthly regulatory charge
TV FeeGovernment-mandated fixed charge
Electricity DutyProvincial duty on electricity use

KE Residential Tariff Reference (2026)

Monthly UnitsTariff Per Unit
1 to 100 unitsRs. 12.21 per kWh
101 to 200 unitsRs. 14.53 per kWh
201 to 300 unitsRs. 31.51 per kWh
301 to 400 unitsRs. 38.41 per kWh
401 to 500 unitsRs. 41.62 per kWh
501 to 600 unitsRs. 43.04 per kWh
601 to 700 unitsRs. 44.18 per kWh
Above 700 unitsRs. 49.10 per kWh

Source: NEPRA tariff determination. Verify latest applicable rates at nepra.org.pk before making any payment decisions.

KE Customer Support

Contact MethodDetails
Helpline118 (from mobile or landline)
Alternative Number021-99000
SMS Complaints8119
Official Websiteke.com.pk

Common KE Bill Issues

IssueSolution
Bill not showing on PITC portalKE is not on PITC. Go to ke.com.pk
Account number not workingDouble-check all digits from a previous bill
Wrong portal URLVerify URL is exactly ke.com.pk before entering any details
Bill shows incorrect readingContact KE helpline at 118 or visit a KE customer center

DuplicateBillsOnline.pk is not affiliated with K-Electric or any government authority. This site provides guided access to official billing systems only. We do not store reference numbers or personal data.